Information about features on NOW (2023)

Can I watch Bonus Streams and use other Red Button or interactive services?

Got a Sports Membership, and one of the devices listed below? You can access extra channels on selected sports events using Bonus Streams, including additional EFL matches and F1 Race Control.

• Amazon Fire TV Edition –all supported models
• LG andSamsung Smart TVs –all supported models
• Amazon Fire TV–2nd gen(2015), 3rd gen (2017)
• Amazon Fire TV Stick– 2nd & 3rd gen, 4K, Lite & Basic Edition
• Apple TV – 4th gen or later
• NOW Smart Stick or Box
• Roku boxes and streaming players
• YouView box
• PS4, PS5
• Xbox One, Xbox Series X & S

When a Bonus Stream is available, you'll find the option at the bottom of the Sports page in the NOW app. Don't worry if you can't see any Bonus Streams right now – they'll appear automatically by the time theevent starts.

Keep in mindYou can't watch Bonus Streams with a Sports Day or Mobile Membership. NOW Boost features, including full HD and 50 frames per second,aren't available on Bonus Streams.

Other interactive services

If you've got a NOW Smart Box with Freeview, you can use Red Button and interactive services on live BBC channels. Just hit the red button on your NOW remote to get started. (If your NOW remote doesn’t have a red button, just use the star (*) button to access interactive services through your NOW Smart Box instead.)

Can I watch with subtitles?

Subtitles are available for selected on demand movies and shows withthe Cinema MembershipandEntertainment Membership.

You can get subtitles on a bunch ofour devices,including the NOW Smart Stick and Box. Check the article below to find out more.

More infoCan I watch NOW with subtitles?

Can I save movies or shows to watch for later?

Yes – just select Add to My TV to add a show to your Watchlist, where you can find it to watch later.

Can I download shows to watch offline?

Absolutely. You can download most shows and movies on your NOWEntertainment, Cinemaand Hayu Membershipto watch again later when you’re offline on your iOS or Android device, whether on the go or relaxing on holiday.

Some events and shows from the Sports Membershiparealso available to download and replay –just look for the download icon on the programme info screen.

More infoHow do I download shows to watch offline?

Can I get Freeview channels on NOW ?

NOW Membership only give you access to pay TV channels and on demand movies or shows – not any Freeview channels.

Got a NOW Smart Box with Freeview? Just connect your Smart Box to your TV aerial to get Freeview channels on your TV.

Can I stop younger viewers from watching age-rated movies and shows?

Yes, you can.

Just turn on your Parental PIN and choose what age rating you want it to apply to.

Keep in mindA Parental PIN is mandatory to watch some shows and movies on the live channels available with a Cinema or Entertainment Membership. Find out more

Can I stop others changing my membershipusing my saved card?

If you want friends or family to use your NOW account without being able to add new membership typesor any other products using your saved card details, make sure your Payment PIN is turned on.

Can I watch NOW in HD or with 5.1 surround sound?

You can watchall ourSky Sports channels, movies and selected showsin full HD with NOW Boost. That’s 1080p video quality instead of the usual 720p, for just £6 a month extra.

NOW Boost also gives you:

• Ad-free streaming.
• All 11 Sky Sports channelsat 50 frames per second.
• A fully immersive audio experience with Dolby Digital 5.1.
• Extra streams – so you can watch on 3 devices at the same time, instead of just 1.

How do I get NOW Boost?

When you join NOW, you’ll see the option to addNOWBoost when you choose your membership.

Keep in mindYou won’t be able to get NOW Boost if you’ve only got a Sports Mobile Membership, or if you only have membership you pay for via a third party such as Vodafone.

Find out more about NOW Boost

Can I pause, rewind or record the TV channels?

You can pause and rewind the live TV channels for up to 30 minutes with any of thesupported devices below:

• All NOW devices (NOW Smart Stick, NOW Smart Box with 4K & Voice Search, NOW Smart Box with Freeview, black NOW Box)
• All Roku devices
• Apple TV HD (4th gen) or 4K
• BT TV Box (rewind for up to 2 hours).

On all other devices, you can only pause or rewind on demand movies and shows.

Keep in mindYou can’t record whole shows or series on the live TV channels on any device, except via the programme guide on the BT TV Box if you pay for your membership through BT.

Do I need more than one account to watch movies, entertainment and sport?

Can I browse the internet using my NOW Smart Stick or Box?

You can’t browse the internet through the NOW Smart Stick or Box.

You can use your NOW deviceto stream everything on your NOW Membership. You can also connect to loads of appsthrough your Boxand Smart Stick, including Netflix, BBC iPlayer and YouTube.

Can I watch sports events on Sky Box Office?

If you’ve got a NOWSmart Stick or Box, you can watch Sky Sports Box Office events, including boxing and WWE events, with the Sky Sports Box Office app.

More infoCan I watch Sky Sports Box Office events?

Can I set a reminder for sports events?

If you’ve got an iPhone or Android smartphone, it’s easy to add a reminder to your calendar to make sure you don’t miss the big match.

To set a reminder you’ll need to have the NOW app installed (just search forNOW in the App Store or Google Play), and be logged in with your email address and password. When you find an event that you don’t want to miss,hit Add to calendar to set a reminder.