myAir troubleshooting tips: how to access and manage your therapy data (2023)

FAQs

How do I access ResMed data? ›

Visit myair.resmed.com to register for free (available in the US and Canada only). If you use a ResMed S9™ machine, you can view your CPAP data right on your machine's screen.

+ To access the Clinical Menu, press and hold the dial and the Home button for three seconds. The Home screen is displayed with an unlock icon in the top right corner of the screen.

There are a few of reasons why your patient's data may not be transmitting to you: Your patient's device may be in Airplane Mode which will disable wireless transmission to AirView. Ensure that Airplane Mode is turned off. Your patient may be experiencing poor cellular coverage.

myAir, Data

Some reports may display No data available in one or more sections (last 30 days, last 90 days and/or last 365 days). This means you your myAir account is not old enough to display the data for the specified period.

WASHINGTON – The Department of Justice announced today that ResMed Corp., a manufacturer of durable medical equipment (DME) based in San Diego, California, has agreed to pay more than $37.5 million to resolve alleged False Claims Act violations for paying kickbacks to DME suppliers, sleep labs and other health care ...

Ensure airplane mode is off. If your machine's power cord has been continually plugged in for days/weeks, unplug it for 40 seconds and then plug it back in. This resets the machine. e.g. perform a power cycle (turn device off, then back on).

Humidifier Information

To find your Sleep Report, go to your home menu. Then use the dial to scroll down to 'Sleep Report' and click enter using the dial. Once you click into this report, you will see the following screen. Usage Hours: This is the amount of time your CPAP machine was turned on throughout the evening.

We can generate a DOT compliance report for you by downloading the data off your CPAP machine via the sd memory card/chip located inside the unit if it has one. After downloading the data, we generate a report for you which can then be submitted on your part to your employer.

If you feel that your pressure settings require adjustment, speak to your doctor. Do not try to adjust your CPAP machine yourself. Calibrating your CPAP machine is part of the process of getting the most out of your CPAP therapy and needs to be done by a professional.

Your AirSenseTM 10 or AirCurveTM 10 machine includes cellular communication technology. This technology connects automatically when your machine is within a cellular coverage area. There is no need to connect to your home network or cell phone.

How does ResMed AirSense transmit data? ›

Your AirSense machine does not use WiFi. It transmits data wirelessly to myAir using mobile cellular technology. Your machine automatically transmits data when it is within range of a mobile network cellular and has a strong enough signal.

If your CPAP machine stops running it may just need a simple restart. Unplug and then re-plug your power adapter and see if your CPAP machine comes back on. Check for damage to the power cord and ensure that the power adapter is properly plugged into the outlet.

Open the AirMini app and you'll be greeted with a welcome screen. Accept ResMed's Terms and Conditions and Privacy Policy to continue. When prompted by the AirMini app, press the Bluetooth button on your AirMini machine. When the light on your machine flashes blue, Bluetooth is enabled and it is ready to connect.

The most serious CPAP injuries are likely to be cancer, organ damage, and respiratory problems. For CPAP cancer lawsuits, the average settlement compensation payouts should at least be between $100,000 and $500,000 with the trial value being significantly higher if liability can be established.

The ozone gas that SoClean cleaners use may, over time, possibly cause minor disintegration of the silicone seal. While this should not affect the CPAP machine, it may lead to minor leaking of air, which can decrease the effectiveness of your CPAP therapy.

SoClean has issued a recall notice regarding the label and instructions for use applicable to the SoClean 2 device. Per the notice from SoClean, the SoClean 2 device can continue to be used safely and effectively in accordance with the updated label and instructions for use.

The MyAir score has a range of 0-100 depending on the number of hours used, mask seal, events per hour, and the number of times the mask was taken off. A MyAir score higher than 70 is a good score.

If the No Wireless Connection icon displays (a circle over the signal strength bars), your machine cannot detect any wireless networks. You may need to move the machine to a different location to obtain a better signal. Your machine requires a cellular wireless network to transmit therapy data.

Your CPAP pressure is too low: If you still wake up feeling groggy or unrefreshed after using a CPAP machine, your airways might not be getting enough oxygen to stay open. Heavy snoring, feeling like you're choking, or a lack of improvement in high blood pressure.

What software can I use to view CPAP data? ›

OSCAR is PC software developed for reviewing and exploring data produced by CPAP and related machines used in the treatment of sleep apnea.

The ResMed SD card stores the data gathered from your AirSense 11 devices allowing you to easily transfer data from your device to your PC. Your care provider may ask you to send the SD card by mail or to bring it in. To use the SD card to record your sleep data, remove the SD cover.

An AHI less than 5 is considered normal, and some patients with severe sleep apnea may be told by their doctor that they can accept even higher numbers so long as they're feeling more rested each morning, experiencing fewer symptoms and their AHI is progressively decreasing.

In general, you should start at a humidity level setting of 3 and adjust up or down by 0.5 to address any drying or rainout issues. When using ClimateLine™ heated tubing, we recommend using Auto mode, which defaults to a Climate Control setting of approximately 27°C. From there, you can adjust up and down as necessary.

Obviously, you want clear answers when there's the possibility you'll stop breathing during the night, which is why the only surefire way to cheat CPAP compliance is to wear your CPAP mask as it was prescribed. With our wide selection and AI mask-fitting technology, you're sure to find the best mask for you.

Why Are People Filing Philips CPAP Lawsuits? People are filing Philips CPAP lawsuits because the polyester-based polyurethane (PE-PUR) sound abatement foam in recalled Philips CPAP, BiPAP and ventilator devices may cause cancer and serious respiratory problems.

Symptom severity pre-treatment and symptom relief with CPAP treatment are consistently amongst the strongest predictors of CPAP compliance.

For most people, this CPAP pressure setting is set between 6 and 14 cmH2O, with an average of 10 cmH2O. Your sleep physician will help you determine what level is right for you.

According to ResMed, your CPAP tube temperature should be set between 60-86℉. ResMed AirSense 10 CPAP Machines use a Climate Control system, and its default setting is 81℉. You can access Manual Mode at any time to change the temperature and make it more comfortable for you.

For most people, an appropriate CPAP pressure is between 6 and 14 cmH2O, with an average of 10 cmH2O. Your sleep specialist can help you determine what specific level is right for you. Over time, your CPAP device pressure may require adjusting.

Can too much CPAP pressure be harmful? ›

Side Effects if Your CPAP Pressure Isn't Right For You

Pressure that is too high can also cause mask leaks, making the therapy less effective. Too-high pressure can even contribute to another breathing problem called treatment-emergent central sleep apnea.

One of the common problems faced by CPAP users is the build-up of moisture in the mask and tubing. This can lead to rainout or gurgling sounds from the machine.

Do I need to manually send my CPAP data? No. Your machine automatically sends your data to myAir, allowing you to view it on the myAir Dashboard.

To extract data, you will need an SD card reader. Remove SD card from your AirSense 10 device. Insert SD card into an SD card reader. Start a new email and click on the Attach Files icon.

There are a few of reasons why your patient's data may not be transmitting to you: Your patient's device may be in Airplane Mode which will disable wireless transmission to AirView. Ensure that Airplane Mode is turned off. Your patient may be experiencing poor cellular coverage.

The device responds by either increasing pressure or maintaining current pressure and recording the event for the patient's apnea–hypopnea index (AHI) report.

This icon indicates that your humidifier is cooling down. See your user guide for a detailed list of icons and their descriptions.

Why don't I see data? Data for your new device is not available until the first night after you update your serial number and device number and use your machine. If you already used your machine for the first night but you don't see data, check that: Your CPAP machine is turned on and plugged into power.

How do I access my AirMini data? ›

AirMini App / Data

Patients can view their therapy score and sleep statistics in the Dashboard of the AirMini app.

CPAP, oral appliances and other sleep apnea treatment options are designed to reduce your AHI, but not necessarily eliminate them. That's because it's considered normal for everyone to have up to four apneas an hour. It's also common if your AHIs vary from night to night.

What Is a Good CPAP Score on myAir? The "perfect" score on myAir is 100, but a myAir score at 70 or above qualifies as a good score. The way to improve your score is through consistency, both in usage of myAir, but more importantly in your CPAP therapy!

The AirSense 10 has a pressure range of 4 to 20 centimeters of water pressure (cm H2O). The average pressure setting for people with obstructive sleep apnea is around 10 cm H2O, so the AirSense 10 should meet the needs of most CPAP users.

Settings vary based on the device, but most CPAP machines have a pressure range of 4 cm H2O to 20 cm H2O. Some machines go as high as 30 cm H2O, but this is less common. The average pressure setting. See Full Reference for people with OSA is around 10 cm H2O.

Here is how you can obtain a download. ign in to your myAir account. From the menu under your name, select Sleep therapy report. Click Download my report.

The MyAir score has a range of 0-100 depending on the number of hours used, mask seal, events per hour, and the number of times the mask was taken off. A MyAir score higher than 70 is a good score.

The point system for usage is calculated in hours and minutes. If you use your therapy for 1 hour you get 10 points, or for 2.3 hours (2 hours, 18 minutes) you get 23 points. The more time you use your therapy, the more points you receive, up to a maximum of 70 points.